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Rückmeldungen
Bewertung
94.3 %
aus 22288 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9619)
(1763)
(1543)
(1492)
(467)
(438)
(393)
(315)
Neueste Bewertungen:
B**** D**** B******
(über 6 Buchungen)
Bulgaria
23.11.2024
Service Bewertung:
good
…
Mitarbeiterbewertung:
excellent
…
…
…
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
…
Würden Sie uns empfehlen:
yes
no
A********* S*****
(über 6 Buchungen)
Bulgaria
18.11.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Valentin Krastev
(1 Buchung)
Bulgaria
17.11.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
M**** P*****
(1 Buchung)
Italy
14.11.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
I*** I*** K***
(über 6 Buchungen)
Germany
14.11.2024
Service Bewertung:
good
The only negative point is the location, which is not right at the airport.
Mitarbeiterbewertung:
excellent
Very friendly and welcoming guy.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
M*** C*******
(4-5 Buchungen)
United Kingdom
03.11.2024
Service Bewertung:
good
Mitarbeiterbewertung:
average
Th agent was a bit moody and lacked the professional welcoming customer -service attitude. We were the only customers. Shortly after a family arrived and she became fussy. She said that the insurance cover that has been made via the broker/ WIZZ air was not valid, which turned out to be untrue. She explained in an agitated manner that it was in English and to be covered it had to be made through Top Rent a car. Despite explaining what the paid insurance covered, it was discarded. I had to pay extra 72 euros for what has already been covered. The car had more scratches than initially mentioned. I made a video to evidence it. Otherwise, it was a quick hand over.
Swift and easy drop-off and a shuttle service offered. No complications to return the car. The agent lacked the professional customer service etiquette and was sulky throughout.
Swift and easy drop-off and a shuttle service offered. No complications to return the car. The agent lacked the professional customer service etiquette and was sulky throughout.
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Ivan Kolev
(über 6 Buchungen)
Bulgaria
02.11.2024
Service Bewertung:
good
Great vehicle and rental experience. Only down side I can point is that the rental process takes long time due to the drive to the office and when there are many people. Better waiting area with facilities and more space would be good.
Mitarbeiterbewertung:
good
Very friendly and professional. Assisted with taxi call
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Very comfortable and spacious and in good shape. Although looks aesthetically good, not sure is low profile tyres are best choice for Bulgarian roads from practical point of view. Generally excellent hire
Würden Sie uns empfehlen:
yes
no
O***** Z*** K********
(1 Buchung)
Bulgaria
30.10.2024
Service Bewertung:
good
Когато взех автомобила, се оказа че няма грам течност за чистачките, както и антифриза беше под границата на минимума. Един съвет, когато имате доста резервации основно през нощта, направете да работят поне две гишета, а не само едно защото се чака адски много и това не е хубаво за клиента. Пътувал хиляди километри и в един момент му се налага да чака 1-2 часа за да си получи автомобила. Иначе, като цяло други забележки нямам. Благодаря и ще се възползвам отново от вашите услуги в бъдеще.
Mitarbeiterbewertung:
excellent
Бързо и коректно.
Бързо и коректно, прие веднага моите забележки и ги изпрати веднага към обслужващият персонал.
Бързо и коректно, прие веднага моите забележки и ги изпрати веднага към обслужващият персонал.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
K******* H****** H******
(über 6 Buchungen)
Bulgaria
27.10.2024
Service Bewertung:
good
Mitarbeiterbewertung:
average
Държа се малко нагло.колата която бях наел не беше брандирана,а той каза че проблема не е негов.някой трябваше да ми се обади на другия ден,но и това не стана.колата беше без антена,но той каза че това е нормално.не беше ОК.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
K******* N******
(4-5 Buchungen)
Bulgaria
25.10.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
