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Rückmeldungen
Bewertung
94.3 %
aus 22334 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9640)
(1765)
(1544)
(1500)
(468)
(439)
(393)
(315)
Neueste Bewertungen:
Emil Nikolaev Kapitanov
(4-5 Buchungen)
Bulgaria
23.06.2024
Service Bewertung:
good
Добра цена, но колата има нужда от поддръжка.
Mitarbeiterbewertung:
excellent
Изключително възпитан и експедитивен.
Отлично обслужване
Отлично обслужване
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
average
Колата се нуждае от по-добра поддържа. Усещаше се силна вибрация при 80 км/ч. Също така колата дърпа на ляво, бих препоръчал реглаж.
Würden Sie uns empfehlen:
yes
no
Andre Paeleman
(4-5 Buchungen)
Belgium
21.06.2024
Service Bewertung:
good
Bij het ophalen auto TWEE uur moeten wachten.
Terugbrengen ging zeer vlot
Nieuwe wagen
Mitarbeiterbewertung:
good
Te Lange wachttijd
Vlot
Vlot
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Derek Wilfred Coe
(4-5 Buchungen)
United Kingdom
20.06.2024
Service Bewertung:
good
Car as indicated, transparent process, access road to depot poor.
Mitarbeiterbewertung:
good
Efficient and good english
Very efficient, extremely polite and informative.
Very efficient, extremely polite and informative.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
If travelling a considerable distance the smaller car can be uncomfortable on uneven surfaces.
Würden Sie uns empfehlen:
yes
no
Kelsa Smith-mouskourova
(4-5 Buchungen)
Bulgaria
19.06.2024
Service Bewertung:
good
I made a fairly last minute reservation, so I had to wait about 20 minutes after my pick-up time for the car to be ready.
Mitarbeiterbewertung:
excellent
Mihail was great. He made sure I understood the contract and was very quick with the paperwork.
Pavel was nice. He was being screamed at by a customer who didn't want to follow the rules, but still managed to take my keys and documents so that I could get on the shuttle and get to the airport, as I was running late.
Pavel was nice. He was being screamed at by a customer who didn't want to follow the rules, but still managed to take my keys and documents so that I could get on the shuttle and get to the airport, as I was running late.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
This car is nice, but there was a very bad storm while I was driving through the mountain to Botevgrad. The car is light and doesn't handle well in such extreme conditions.
Würden Sie uns empfehlen:
yes
no
A***** H***** C****
(über 6 Buchungen)
United Kingdom
19.06.2024
Service Bewertung:
good
The car was as expected. The getting of the car was delayed due to volume of people.The return was ok.
Mitarbeiterbewertung:
average
Waited too long. It needed more people available for the volume of customers
He was efficient and enabled us to catch shuttle but too many cusomers at one time
He was efficient and enabled us to catch shuttle but too many cusomers at one time
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
You should list the options for automatic more clearly ie hybrids. Joakim was great on the drop off for terminal 2
Würden Sie uns empfehlen:
yes
no
A**** F**** J**** G*******
(über 6 Buchungen)
Germany
18.06.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
sehr angenehm!
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Y***** Y***** P*******
(über 6 Buchungen)
Bulgaria
18.06.2024
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
S***** S**** Y*****
(über 6 Buchungen)
Bulgaria
18.06.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
V***** F****** B*****
(2-3 Buchungen)
Bulgaria
17.06.2024
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
T***** G*****
(4-5 Buchungen)
Turkey
16.06.2024
Service Bewertung:
good
This is second time we rented a car by your company. Generally we're so content about your service.
Mitarbeiterbewertung:
average
We rented the car to go to Turkey and sent all documents days ago. On the picking up day Mihail told us that our documents were not ready and to call your company around 7-8 in the morning to prepare them. We had an appointment at 13.00 in Istanbul so we've already booked the to go there at that time. He was so unserious. We had to go to border by car and leave it on Bulgaria in part and pass the border by foot. We had to take a taxi from Kapikule to Istanbul to be able to be there on time. We had to pay very much for transportation in these 4 days. Also Mihail told us that if we pass the border with this car we only pay a fine of 300 euros. But I think he should know that this is a criminal case passing through the border with a car without documentation. He's not a professional guy and we complained about him. Also we're waiting for a compensation for our payments because of not having the car.
Thank you.
He was so kind. We told him our problem when we picked the car and he dealed with the issue. Tried to help us and he was very quick.
He was so kind. We told him our problem when we picked the car and he dealed with the issue. Tried to help us and he was very quick.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Good car
Würden Sie uns empfehlen:
yes
no
