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Rückmeldungen
Bewertung
94.0 %
aus 14379 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9866)
(1791)
(1546)
(1529)
(470)
(452)
(397)
(325)
Neueste Bewertungen:
P**** G***** P****
(2-3 Buchungen)
Bulgaria
04.07.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
I** Y******* M******
(4-5 Buchungen)
Bulgaria
02.07.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Y*** L********* L*****
(über 6 Buchungen)
Bulgaria
02.07.2022
Service Bewertung:
good
The overall service was very good. The car was excellent and the staff was great. The only confusion was that at booking you are told that you will pick up the car at Terminal 2 on the second floor someone will wait for you with a sign Top Rent, while when you arrive at the airport they tell you that your car is at another office - luckily the office is not far, just a stop away with the metro, but You still have to travel at your own expense, and to figure out how to get there. The place is in the middle of undeveloped industrial land. If you do not have Internet on your phone to access google maps you may miss it out. While the staff explained this is a brand new office that helps the with the processing time, it is worth either arranging a shuttle or at least give clear instructions to the clients ahead of time instead of just blaming the 3rd party booking website about the confusion. The top-rent person at the terminal gets a lot of angry remarks for the same reason, and just serves the bad new to the customers with a the address of the new office. Top rent should At least give a spare ticket for the one stop travel on the metro, to help the customer reach the pick up location, since they have not arranged their communications with the bookers…
Mitarbeiterbewertung:
excellent
Wonderful guy
Wonderful guy
Wonderful guy
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
J***** O***** M******
(4-5 Buchungen)
United States
27.06.2022
Service Bewertung:
good
The cleaning chargers were unexpected. The additional cost feels unfair considering the cars will be cleaned before the next renter. I was charged for having beach sand in the car, not even a lot of sand. I also placed all my trash in a trash bag, assuming your facilities are capable of disposing of trash.
Mitarbeiterbewertung:
good
Great service
Fine service, but was the bringer of bad news, related to the companies extreme policy of charging customers for beach sand.
Fine service, but was the bringer of bad news, related to the companies extreme policy of charging customers for beach sand.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Hugo Manuel Monteiro Da Cunha Vieira
(4-5 Buchungen)
Portugal
26.06.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Polina Venchova Parvanova
(4-5 Buchungen)
Bulgaria
26.06.2022
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
K**** D******** P******
(1 Buchung)
Bulgaria
23.06.2022
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Efrem Markov
(über 6 Buchungen)
Bulgaria
21.06.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Nili Bar Sinai
(1 Buchung)
Israel
20.06.2022
Service Bewertung:
good
we returned a reasonably clean car, like we always do. the agent wanted to charge 50 us dollars for cleaning!!!!! i did not agree to sign the document and took pictures of the inside to show you. this is outrageous! i would like to send the pictures to you. how do i do that?
Mitarbeiterbewertung:
average
he wanted to charge 50 dollars because he said the car was extremely dirty! it was definitely not. we used it for 2 weeks so it was not sterile, but we are civilized couple and we returned it as we slways do and never got complains. this is outrageous!!!!!
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
car is great - small but comfortable , built in GPS, new, in great condition. windows are a bit smaller than perfect.
Würden Sie uns empfehlen:
yes
no
Ivan Georgiev Georgiev
(über 6 Buchungen)
Bulgaria
19.06.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
