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Rückmeldungen
Bewertung
94.0 %
aus 14122 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9640)
(1765)
(1544)
(1500)
(468)
(439)
(393)
(315)
Neueste Bewertungen:
S***** G**** M*******
(über 6 Buchungen)
United Kingdom
27.06.2026
Service Bewertung:
good
I would have said excellent except that at both pick up and drop off I had to wait a considerable time before being dealt with. When I was seen at pick up things went smoothly and quickly because I had sent through all neccessary details beforehand and it was just a matter of checking that all was in order. At drop off it took a while for an agent to get to me and he seemed to take his time inspecting the car. Thankfully when the drop off was complete we were immediatley taken to the airport, so no problem with that aspect of things. I think perhaps the company is becoming a victim of its own success - its hard to have enough agents to hand if you have a lot of customers arrive to pick up a cat at more or less the same time - somebody will likely have to wait quite a while.
Mitarbeiterbewertung:
good
The agent did a good job, the problem was i had to wait a long time to be taken.
The agent did a good enough job but could have been quicker - again teh main problem was I had to wait quite a while before I was dealt with.
The agent did a good enough job but could have been quicker - again teh main problem was I had to wait quite a while before I was dealt with.
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
excellent
First time hiring an automatic here and that certainly worked well. Would have preferred an SUV type but wasn't prepared to pay the extra money for that. The Clio did a good job.
Würden Sie uns empfehlen:
yes
no
Mihails Sutirins
(1 Buchung)
Latvia
25.06.2026
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
K***************** V************ H********
(1 Buchung)
Bulgaria
22.06.2026
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Бях обслужена от Милена и целият процес беше много бърз и професионален! :)
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Hristo Haralambiev Lyubenov
(über 6 Buchungen)
Bulgaria
21.06.2026
Service Bewertung:
good
Mitarbeiterbewertung:
average
Все още не ми е възстановена разликата от удържаната сума
Бавно работещ служител. Който отново удържа такса за ранно връщане на колата.
Бавно работещ служител. Който отново удържа такса за ранно връщане на колата.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
J******** P*****
(1 Buchung)
France
20.06.2026
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
P**** V****** B*********
(1 Buchung)
Spain
18.06.2026
Service Bewertung:
good
Just what they said.
Mitarbeiterbewertung:
good
Really nice.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Nice car, not a big engine but with a very low consumption.
Würden Sie uns empfehlen:
yes
no
Vasil Ivanov Vasilev
(über 6 Buchungen)
Bulgaria
16.06.2026
Service Bewertung:
good
Защо на ВИП клиентите няма гише за Приоритет?
Mitarbeiterbewertung:
good
В момента който паркирах автомобила дойде при мен и ме попита да ли всичко е наред. Взе документите и ключа огледа автомобила и двамата отидохме до офиса. Супер. Страхотен служител. Дано има повече като него. Получих и подарък.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Samet Basri Omar
(über 6 Buchungen)
Bulgaria
16.06.2026
Service Bewertung:
good
Не бяха подготвени за замяна въпреки предварителен разговор с кол центъра предния ден и им отне 1 час и половина.
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
average
1. Няма радио извън града ( липсва антената).
2. Изпуска въздух по турбо пътищата.
3. Вентилатора на парното/климатика бучи.
4 Климатроника работи странно : на 21 духа студено на 23-4 горещо
Würden Sie uns empfehlen:
yes
no
Z***** S*****
(2-3 Buchungen)
Czech Republic
16.06.2026
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
X***** R******* G D* L***
(1 Buchung)
Belgium
11.06.2026
Service Bewertung:
good
Overall good service with shuttle bus and reception
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
