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Rückmeldungen
Bewertung
94.5 %
aus 4974 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9988)
(1798)
(1552)
(1547)
(476)
(455)
(401)
(332)
Neueste Bewertungen:
M****** J***** L****
(über 6 Buchungen)
Germany
27.06.2023
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Delyan Nikolaev Stefanov
(über 6 Buchungen)
Bulgaria
13.06.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Gergely Dunai
(4-5 Buchungen)
Hungary
11.06.2023
Service Bewertung:
good
In general it was quick & well organized. Unfortunately we were not informed that Top Rent a Car moved out of the Terminal both in Varna and in Burgas airport. Maybe a bit better communication here would have been great.
Mitarbeiterbewertung:
excellent
Positive, quick, helpful.
Positive, quick, helpful.
Positive, quick, helpful.
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Nice compact car with apple play. Small engine, the car is not really for the highway, more for the city.
Würden Sie uns empfehlen:
yes
no
R****** C******** H******
(über 6 Buchungen)
Germany
09.06.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
when i arrive in varna the server from top rent a car do not works...i ask him phone your boss...ami ami ami...
top
top
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
very bad
Würden Sie uns empfehlen:
yes
no
Robin St John Reade
(über 6 Buchungen)
United Kingdom
07.06.2023
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
New girl.
Very efficient
All good , he inspected the vehicle. There were no issue's at all. I had full protection anyway. But you have sent me a bill six days after the all clear for €54.00? Your representative was professional
All good , he inspected the vehicle. There were no issue's at all. I had full protection anyway. But you have sent me a bill six days after the all clear for €54.00? Your representative was professional
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Top Rent A Car:
Dear Mr. Reade,
Thank You for Your feedback!
Your case has been forwarded to our customer service department and our colleagues will investigate the case and contact You in a short time.
Please, do not hesitate to contact us for further assistance via email: customer.service@toprentacar.bg
Kind regards,
Top rent a car 
Kari Ville
(1 Buchung)
Finland
07.06.2023
Service Bewertung:
good
Everything was excellent, except that when car was returned there was found a broken mirror and they called to some guy and there were no record about it. So we needed to wait in the evening until record about it was found and deposit released.
But otherwise everything else was excellet, nice new car and good service!
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
I** B*****
(2-3 Buchungen)
Germany
30.05.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Angel Gyavurov
(1 Buchung)
Bulgaria
29.05.2023
Service Bewertung:
good
При наемането на автомобила бяхме засегнати от бъг в онлайн системата който ни забави.
Системата не беше начислила всички такси за услугата, но въпреки това след проведени разговори със служителите на място и callcenter-a проблема беше разрешен в наша ползва. Въпреки забавянето при наемането на автомобила съм доволен от услугата.
Mitarbeiterbewertung:
excellent
Антонина беше страхотен професионалист и въпреки проблема който срещнахме при наемането на автомобила успя да изтрие негативното мнение което се сформираше. Рядкост е да срещнеш позитивен и приветлив персонал.
Всичко беше перфектно и доста бързо.
Всичко беше перфектно и доста бързо.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
V******* T********
(2-3 Buchungen)
Ukraine
22.05.2023
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Управляемость на отлично, динамика - хорошо, неотключаемые опции - типа контроль полосы и система старт-стоп раздражало...
Würden Sie uns empfehlen:
yes
no
Miroslav Velitchkov
(1 Buchung)
Bulgaria
17.05.2023
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
