He was nice, but the guy that gave us the keys was unhelpful
Due to the problem I experienced I didn’t get any help or support or understanding from this employer. Dealing with him was rather unpleasant.
The vehicle returned without any damage, the agent owed me damage.
Kind and helpful . He declared that the damage was minor and will not be charged to us. Then was obliged to apply decision of his superior who decided to charge us even before seeing the damage.He was clearly not comfortable with the situation.