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Rückmeldungen
Bewertung
93.2 %
aus 3866 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9866)
(1791)
(1546)
(1529)
(470)
(452)
(397)
(325)
Neueste Bewertungen:
Thomas Walther Sauder
(2-3 Buchungen)
Switzerland
21.09.2024
Service Bewertung:
very bad
the pick-up takes much too long! You could collect all necessary information upfront and speed up the process easily. I returned the car 2 hours earlier than agreed and was charged 24 EUR for this! Your staff Tihomir Zdravkov is very unfriendly, could not even show me where this is written in the contract. On the voucher nothing was mentioned about such a fee.
Mitarbeiterbewertung:
bad
friendly lady. But very slow.
unfriendly... not fit for this job
unfriendly... not fit for this job
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Simon Kristensen
(über 6 Buchungen)
Denmark
26.08.2024
Service Bewertung:
very bad
Car was not ready when picking up. Took more than 45min. Because it was given to someone else who drove it first without re-fueling.
The car punctured, after warning against tire inflation level since the beginning.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
very bad
Würden Sie uns empfehlen:
yes
no
Rene Zwolsman
(1 Buchung)
Netherlands
16.08.2024
Service Bewertung:
very bad
According to your employee my creditcard is not a creditcard and because of that I had to take extra insurance
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Tomas Sinska
(1 Buchung)
Latvia
09.08.2024
Service Bewertung:
very bad
Totaly bad company. NIT RETURNED DEPOSIT... WANT CHARGE FOR SCRACESS BUT SCRACSES WAS BEFORE WE RENT CAR. WE HAVE ALL VIDEO.
NEVER USE THIS COMPANY THEY TAKE DEPOSIT FOR 620€.
Mitarbeiterbewertung:
very bad
On take car sad ok can return two hours more.
We take car 18.00 returned 14.00.
We paid for full 7 days.
But they charge us pluss 2 hours.
Arogantion . Always try sad car broken but car was returned same as we take it.
Arogantion . Always try sad car broken but car was returned same as we take it.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
bad
Never use this company!!!!
Würden Sie uns empfehlen:
yes
no
Bogdan Munteanu
(1 Buchung)
Romania
05.07.2024
Service Bewertung:
very bad
Mitarbeiterbewertung:
very bad
Zeit zur Abholung/Rückgabe:
very bad
Fahrzeugbewertung:
excellent
If you choose their car with company stickers applied on the car everywhere you go, you have problems with parking and police stopping you.
Würden Sie uns empfehlen:
yes
no
Andrius Rybakovas
(1 Buchung)
Lithuania
04.07.2024
Service Bewertung:
very bad
I had worst experience in my life.
I will not recomend anybody to deal with your company.
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
bad
In my opinion better to find car somewhere, but not in TOP.
Würden Sie uns empfehlen:
yes
no
Yunis Emre Elbay
(1 Buchung)
Turkey
29.06.2024
Service Bewertung:
very bad
On 26.06.2024 at 09:30, we applied to rent a car from the friends at the toprentacar counter at Varna airport. They took us by transfer vehicle, saying that the transaction would not be carried out from here and that it would be done from the office outside. We rented the car there. We were not informed that we would be charged 24 Euros if it was delivered before time, and we had a flight at 09:30 on 29.06.2024. When we arrived at the airport, one of your staff stated that we had to wait until 08:30 and that no fee would be charged after the vehicle was checked. They stated that if we delivered the vehicle at this time, we would be late for the plane. Even though we said that I went to the airport to rent a car and you took us out, the staff's behavior was very bad and they spoke loudly to us and did not even allow us to talk. Frankly, we come to Varna often. Neither me nor my friends will rent a car from your company again.
Mitarbeiterbewertung:
very bad
Your staff spoke loudly and did not allow us to speak. Even though he was unsympathetic and explained our situation, I worked at night. I will leave in the morning. He almost caused us to be late for our flight by saying "I will go home"?
Berbat çok kötü
Berbat çok kötü
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
excellent
Berbat çok kötü
Würden Sie uns empfehlen:
yes
no
Susan Kitchukova
(2-3 Buchungen)
United States
27.06.2024
Service Bewertung:
very bad
The documents that were given to me were not accepted by customs in turkey. That was the whole reason we rented the car. Then when returning it the lady tried saying we broke the trunk but it wasn’t us. Ridiculous.
Mitarbeiterbewertung:
average
Rude. Was being rude to the man dropping off before me too.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Carlos Enrique Toro Gutierrez
(1 Buchung)
Colombia
25.06.2024
Service Bewertung:
very bad
Worst experience in my life in any rental car company
Big delays
Poor clarity information
Hidden and abusive charges
Very unfair policies
My worst EVER experience
Mitarbeiterbewertung:
very bad
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
very bad
Würden Sie uns empfehlen:
yes
no
Ventsislav Lavchiev
(4-5 Buchungen)
Austria
08.06.2024
Service Bewertung:
very bad
Mitarbeiterbewertung:
bad
Zeit zur Abholung/Rückgabe:
very bad
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
