Български 
English 
English (UK) 
Русский 
Español 
Français 
Polski 
Українська 
Hrvatski 
Ceský 
Danske 
Suomen 
Ελληνικά 
Magyar 
Svensk 
Türk 
יודיש 
Anmelden 
Rückmeldungen
Bewertung
94.0 %
aus 14379 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9866)
(1791)
(1546)
(1529)
(470)
(452)
(397)
(325)
Neueste Bewertungen:
Gershon Shafran
(1 Buchung)
Israel
07.09.2022
Service Bewertung:
good
The WiFi router, which was ordered and paid for in advance, was not present at the check-in counter at the airport.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Haim Krispin
(1 Buchung)
Israel
05.09.2022
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
good
the car was good and served us well. One thing we were less pleased with - the car had an unpleasant smell inside that lingered throughout the whole trip. Generally speaking, car rental companies at Sofia AP should better the direction signs to the drop off floor, for first time users it can be very confusing
Würden Sie uns empfehlen:
yes
no
Nerea Hernández Aretxabaleta
(1 Buchung)
Spain
02.09.2022
Service Bewertung:
good
We were picking up the car at Sofia Airport. Unfortunately, our flight was delayed, so we got the car later than expected. We tried to make up for this delay by returning the car a few hours later than agreed, but it was not possible.
Regarding the green card (which we needed in order to cross the Turkey border), we got it a day later than expected, due to a misunderstanding. The staff at Top Rent-a-car Plovdiv Office was really nice and diligent, and solved the issue as quick as possible.
As these are the only negative points of our experience with Top Rent-a-car, we will surely be using their services in future trips to Bulgaria.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Borislav Blagovestov Bentchev
(über 6 Buchungen)
Bulgaria
02.09.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Nitai Moshe Shaag
Israel
Israel
02.09.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Emmanuel Sebastien Pouchard
(1 Buchung)
France
01.09.2022
Service Bewertung:
good
The car was OK, but all the stickers are not fair. I don't want to be a publicity in a foreign country, and I préféré to drive and parc incognito.
Mitarbeiterbewertung:
very bad
This guy is so haughty, he speaks in a superior tone without any consideration of the customer, nor considering the requests. His job seems to bore him !
Unbelievable !! When i came he was receptionning a previous customer and it was difficult because perhaps, there was extra costs or whatever... As the woman was trying to explain her arguments... he didn't tahr time to listen her, and he start to recept my car without any problems...one time a talked to her in bulgarian, one time he ask me to sign here ! A complete disrespect of the customers ! I really hope that this comment will serve to improve the top rent a car image. I am sure that a lot of customers should have the same feeling.
Unbelievable !! When i came he was receptionning a previous customer and it was difficult because perhaps, there was extra costs or whatever... As the woman was trying to explain her arguments... he didn't tahr time to listen her, and he start to recept my car without any problems...one time a talked to her in bulgarian, one time he ask me to sign here ! A complete disrespect of the customers ! I really hope that this comment will serve to improve the top rent a car image. I am sure that a lot of customers should have the same feeling.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Just please remove the stickers
Würden Sie uns empfehlen:
yes
no
Albert Andre Hazan
(1 Buchung)
France
30.08.2022
Service Bewertung:
good
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Craig Fyvie
(4-5 Buchungen)
United Kingdom
30.08.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Use the insurance supplied with the rental company
Würden Sie uns empfehlen:
yes
no
T******* G****
(über 6 Buchungen)
Germany
30.08.2022
Service Bewertung:
good
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Ivan Igorov Neykov
(über 6 Buchungen)
Bulgaria
30.08.2022
Service Bewertung:
good
Качеството на обслужване и предлаганите услуги са страхотни. Качеството на автомобила беше добро, като се има предвид класа.
Mitarbeiterbewertung:
excellent
Професионално и коректно отношение. Беше обяснено всичко стъпка по стъпка.
Бързо и професионално. Процесът по връщане беше безупречен.
Бързо и професионално. Процесът по връщане беше безупречен.
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
average
Бих препоръчал при възможност да се вземе алтернативния автомобил от Renault, който е в същият финансов диапазон. По-добре разположени и интуитивни бутони за функциите, които автомобила има.
Würden Sie uns empfehlen:
yes
no
