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Rückmeldungen
Bewertung
94.2 %
aus 21819 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9431)
(1701)
(1533)
(1452)
(457)
(426)
(379)
(308)
Neueste Bewertungen:
Daniel Makhotkin
(1 Buchung)
Belgium
02.10.2024
Service Bewertung:
very bad
Quand tu prouve avec une vidéo faite le soir de la prise en charge de la voiture et que le personnel te dis que non c'est pas une griffe sur la vidéo c'est le flash de la caméra scandale
Mitarbeiterbewertung:
very bad
Zeit zur Abholung/Rückgabe:
bad
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Y**** G********
(1 Buchung)
Israel
30.09.2024
Service Bewertung:
very bad
It took 2 hours and 5 minutes (!) from the moment I enterd your office till I got the car keys. Disaster!
The agent was NOT nice and not expirienced.
Mitarbeiterbewertung:
bad
It took 2 hours and 5 minutes (!) from the moment I enterd your office till I got the car keys. Disaster!
The agent was NOT nice and not expirienced.
No GPS altugh it was prommised in the contract.
Didnt gave me any introduction and explenetion about the car even after I asked to.
Was Fair but not nice.
Was Fair but not nice.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Thomas Walther Sauder
(2-3 Buchungen)
Switzerland
21.09.2024
Service Bewertung:
very bad
the pick-up takes much too long! You could collect all necessary information upfront and speed up the process easily. I returned the car 2 hours earlier than agreed and was charged 24 EUR for this! Your staff Tihomir Zdravkov is very unfriendly, could not even show me where this is written in the contract. On the voucher nothing was mentioned about such a fee.
Mitarbeiterbewertung:
bad
friendly lady. But very slow.
unfriendly... not fit for this job
unfriendly... not fit for this job
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
Simon Kristensen
(über 6 Buchungen)
Denmark
26.08.2024
Service Bewertung:
very bad
Car was not ready when picking up. Took more than 45min. Because it was given to someone else who drove it first without re-fueling.
The car punctured, after warning against tire inflation level since the beginning.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
very bad
Würden Sie uns empfehlen:
yes
no
Joseph Kohen
(4-5 Buchungen)
Bulgaria
25.08.2024
Service Bewertung:
very bad
the car was bad. It stopped working and could not be started in the middle of the day. The crew in Plovdiv especially the manager provide very slow service and were very un friendly I was in a hurry since I missed many meetings due to the broken car. Terrible service
Mitarbeiterbewertung:
good
she was ok
the person who accepted me was very nice
the person who accepted me was very nice
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
very bad
Würden Sie uns empfehlen:
yes
no
M******* O*** H****
(4-5 Buchungen)
United Kingdom
23.08.2024
Service Bewertung:
very bad
Mitarbeiterbewertung:
bad
Overall chap did a good job
Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future
Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
E*** B******
(über 6 Buchungen)
Bulgaria
22.08.2024
Service Bewertung:
very bad
Проблем а ме връщам колата преди 2 часа
И съм таксуван 48лв
Mitarbeiterbewertung:
bad
Не
Не
Не
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
bad
Не
Würden Sie uns empfehlen:
yes
no
Rene Zwolsman
(1 Buchung)
Netherlands
16.08.2024
Service Bewertung:
very bad
According to your employee my creditcard is not a creditcard and because of that I had to take extra insurance
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Sebastien Voyron
(1 Buchung)
France
15.08.2024
Service Bewertung:
very bad
It took us more than 2 hours to get the vehicle back, without any apology from the staff. We extended the rental by one day, it took multiple attempts to finally receive a link to pay…. no commercial offer was proposed, worse, the price was very high compared to the rental of several days. As if that were not enough, there was a misunderstanding about the return time of the vehicle and there again we have to pay a huge price for 3 additional hours. I did not ask for 2 hours less rental when I waited 2 hours for my vehicle…. simply scandalous
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Tomas Sinska
(1 Buchung)
Latvia
09.08.2024
Service Bewertung:
very bad
Totaly bad company. NIT RETURNED DEPOSIT... WANT CHARGE FOR SCRACESS BUT SCRACSES WAS BEFORE WE RENT CAR. WE HAVE ALL VIDEO.
NEVER USE THIS COMPANY THEY TAKE DEPOSIT FOR 620€.
Mitarbeiterbewertung:
very bad
On take car sad ok can return two hours more.
We take car 18.00 returned 14.00.
We paid for full 7 days.
But they charge us pluss 2 hours.
Arogantion . Always try sad car broken but car was returned same as we take it.
Arogantion . Always try sad car broken but car was returned same as we take it.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
bad
Never use this company!!!!
Würden Sie uns empfehlen:
yes
no
