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Rückmeldungen
Bewertung
94.0 %
aus 14083 Bewertungen Von echten Kunden
Bewertungen nach Nationalität:
(9604)
(1761)
(1543)
(1489)
(467)
(436)
(391)
(315)
Neueste Bewertungen:
Dmitrii Sobolev
(über 6 Buchungen)
Bulgaria
21.12.2024
Service Bewertung:
average
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
good
Würden Sie uns empfehlen:
yes
no
A***** S*********
(1 Buchung)
United States
27.11.2024
Service Bewertung:
average
Mitarbeiterbewertung:
good
I wanted full insurance coverage ended up with partial coverage. He also couldn't change my drop off time. Otherwise satisfactory.
Very friendly and efficient. Top service!
Very friendly and efficient. Top service!
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
average
Würden Sie uns empfehlen:
yes
no
Georgi Filipov
(4-5 Buchungen)
Germany
12.11.2024
Service Bewertung:
average
Никой не бе споменал за таксата от 24€ при връщане на колата извън работно време
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
K********* K**********
(über 6 Buchungen)
Bulgaria
27.10.2024
Service Bewertung:
average
I have a debit card only (no credit cards) and used it before for all my booking with your company during last 2 years.
When I took the car this time (Oct 27, 2024), I was informed that debit card is not enough anymore to take a car without a full included insurance. I was not informed that the policy of your company has been changed from September 2024.
As a result, I had to pay additional EUR170 for the full covered car insurance (which I did not need but had to buy to take the preliminary booked car).
My family was waiting for me during all the time when I was discussing the issue with your representative (with no success). I was really upset with the situation.
Mitarbeiterbewertung:
good
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
M***** T*******
(1 Buchung)
Denmark
26.10.2024
Service Bewertung:
average
Paid for full insurance. And It did not cover a thing as simple as a punctured tyre..
Mitarbeiterbewertung:
excellent
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Bevare! Insurance does not cover simple stuff as punctured tyres..
Würden Sie uns empfehlen:
yes
no
Fred Georg Csehngeri
(1 Buchung)
Germany
25.10.2024
Service Bewertung:
average
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
bad
Würden Sie uns empfehlen:
yes
no
Julian Boehne
(4-5 Buchungen)
Germany
23.10.2024
Service Bewertung:
average
Mitarbeiterbewertung:
average
No problems, delay cause of the shuttle connection to the office is acceptable.
one hour delay on return, one day fee to pay WITH full insurance, that was very disappointing as a vip client. Bad obligingness. Next time i will have an eye for competitors.
one hour delay on return, one day fee to pay WITH full insurance, that was very disappointing as a vip client. Bad obligingness. Next time i will have an eye for competitors.
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
good
the VW Tiguan was dirty inside also the the roof
Würden Sie uns empfehlen:
yes
no
Dilyana Stoyanova Bakardzhieva
(über 6 Buchungen)
Bulgaria
22.10.2024
Service Bewertung:
average
There was no one for drop off ( giving back the key ) either I paid for that extra , because of my early flight .
Mitarbeiterbewertung:
average
Zeit zur Abholung/Rückgabe:
excellent
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Y******* N***** Y*****
(4-5 Buchungen)
Bulgaria
18.10.2024
Service Bewertung:
average
Ми не за първи път ползвам Топрентакар,
но този път беше доста разочароващо.
Няма влизам в подробности, но при получаване на колата да се чака над 40мин заради липса на персонал е непрофисионално. И политиката на фирмата за получаване на електронен фиш да ви отдържат 15€ административна такса си е двойна глоба. Даже не можа дами дадат адекватен отговор защо се отдържат такси при условие че вие ще си платите глобата..
Mitarbeiterbewertung:
bad
Zeit zur Abholung/Rückgabe:
average
Fahrzeugbewertung:
excellent
Würden Sie uns empfehlen:
yes
no
Daniel Dimitrov Tringov
(über 6 Buchungen)
Bulgaria
11.10.2024
Service Bewertung:
average
Mitarbeiterbewertung:
very bad
Заради ранен полет в 06.00 трябваше да върна автомобила в 04.30 и поради това ми беше наложена такса 24 евро.Понеже връщам извън работно време.Това е абсолютен обир имайки впредвид че никой от служителите не обеснява ме има така нова клауза,връщал съм преди това рано автомобили и е нямало такава такса.Но и дори вече да има такава служителите при наемането са длъжни да уведомят клиента,нали слагаме номер на обратния полет може лесно да се провери в колко часът е-или служителите не им влиза в задължението???
Zeit zur Abholung/Rückgabe:
good
Fahrzeugbewertung:
average
Неустойчив тесен автомобил.Не препоръчвам
Würden Sie uns empfehlen:
yes
no
Много отвлекается, фамильярничает